You can design and create a solution to integrate IBM WebSphere Commerce with other systems. These systems can include Enterprise Resource Planning (ERP), Supply Chain Management (SCM), and Customer Relationship Management (CRM) systems as major players in a customer IT environment. This IBM Redbook uses SAP R/3 as one of the leading ERP providers.
This IBM Redbook gives an overview of the main integration scenarios, namely the user interface, application, or data-level integration. There are multiple, different choices to integrate. Each choice has its attributes, such as synchronous and asynchronous, direct and indirect, etc. The choices are detailed and categorized, so in a given customer environment, you select the right integration architecture. The integration architectures are also detailed. They identify which components are used and how. They also show the message flow between the different components.
Several chapters in the book describe the integration architecture used during the project to write this redbook. They discuss installing WebSphere Commerce, the WebSphere InterChange Server, and SAP R/3. Then they explain how to create a customer registration message in WebSphere Commerce to be sent to WebSphere InterChange Server and then to SAP R/3.
Finally this redbook discusses problem determination. It explains what can go wrong and how to debug.